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Customer Reviews.

service

3

I had to return to chandlers within half an hour of service completion to check a tyre pressure alert.

08 November 2017

service

4

service was good but pricey

07 November 2017

sales

5

great sales staff

06 November 2017

sales

5

Efficient and friendly

06 November 2017

service

5

From being met on arrival to picking up my car I was provided with great service and kept informed throughout.

05 November 2017

service

5

Efficiency throughout.

04 November 2017

service

5

Option to have car collected or use of a loan car is welcomed.

02 November 2017

service

5

Delivery and collection was no hassle and service was good.

31 October 2017

service

5

Well, there was nothing I thought could’ve been improved...

31 October 2017

service

5

Very friendly and helpfull staff

31 October 2017

service

5

Addressed my concerns. Nice also to get car wash and vacuum!

31 October 2017

service

5

Very helpful at reception, arranged hire car with no fuss and kept informed of progress.

31 October 2017

service

5

issues resolved promptly and efficiently without any fuss

30 October 2017

sales

5

Everything went smoothly. Timescales were adhered to and it was so straightforward.

29 October 2017

service

4

Good service, ran smoothly

27 October 2017

service

5

Efficient

25 October 2017

service

4

Service and MOT as expected but had to make my own coffee

24 October 2017

service

5

New garage, super nice service from Lauren and good to be allowed to work in the quiet area. Overall very impressed

24 October 2017

service

5

Easy experience, purchase through to ownership.

23 October 2017

service

5

Went the extra mile to sort out my problem

23 October 2017

service

5

Squeezed in the health check when having mot done , saved me a lot of travel time .

23 October 2017

service

4

Quick and easy process. I found out what needed doing to my car and all staff were very friendly. What dissatisfied me was that they didn't turn the service light off. Because of brakes. My brother is a mechanic so I'm getting him to do them.

23 October 2017

sales

5

Everything was explained what I had signed up for and on collection of my new Mini I was given a thorough course on all the different controls of the car

21 October 2017

sales

5

Everything went smoothly the only disappointment was that my previous car was in negative equity which I find hard to believe would happen with this brand

21 October 2017

sales

5

I was looked after every time I had to go in. Nice coffee and biscuits.

19 October 2017

service

5

Collected and returned my car from work

19 October 2017

service

4

Problem wasn’t fixed when I first took it in and I broke down

19 October 2017

service

4

Overall very good, although there have been in the past episodes where I have requested an automatic loan car and when I arrived they have had to hunt around for one.

19 October 2017

service

4

Nothing to complain about.

17 October 2017

service

3.5

The service and MOT meant I had to wait three days before I could have my car back. I believe the seat position was adjusted significantly and it took a while to readjust it afterwards (which I found irritating).

12 October 2017

service

5

Exceptional customer care.

12 October 2017

service

5

In addition to what I needed, Lauren highlighted additional services included in my original purchase over and above what I expected.

12 October 2017

service

5

All went very smoothly, car was ready within the 2hours

11 October 2017

service

5

Was kept up to date the whole way through.

10 October 2017

sales

5

Purchase was very simple and the delivery was spot on

10 October 2017

service

4

Excellent service.

10 October 2017

service

5

Very welcoming staff and fabulous showroom

10 October 2017

service

5

They made it so easy with no fuss.

10 October 2017

service

2

as above - when buying a Mini there is no mention that it will need to have new brake pads after such a small mileage; no other car i have ever owned inculding other older model Mini's and current BMW's need this doing so soon.

10 October 2017

service

5

Helpful & considerate to my needs

04 October 2017

sales

5

Friendly, informative and a free coffee. Good range of vehicles on view.

04 October 2017

sales

5

kept me informed and delivery times met even when production was stalled at plant.

04 October 2017

sales

5

Everything was explained and we were made to feel special on the day of pick up. The only slight problem was a lack of communication post ordering caused by holiday to staff but they couldn't have apologised more

01 October 2017

service

4

Done the job well and friendliness

30 September 2017

service

5

It was nice to have the service video and have the engineer talk you through it.

30 September 2017

sales

5

Excellent customer service from Chandlers Mini

29 September 2017

service

5

Speedy service with good facilities for me to carry out work on my laptop

29 September 2017

sales

5

As above.

27 September 2017

sales

5

I have purchased 4 cars from Martin, I trust him to be honest with me and know he has my interests in mind when selling a car to me.

26 September 2017

sales

5

The customer care from the Rustington branch was really exceptional Very friendly staff always on call as buying a brand new car is quite a big decision