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Customer Reviews.

service

2

Lack of information dropped car in as booked at 8 am went into workshops 4pm

18 July 2017

sales

5

Very attentive sales and finance staff.

16 July 2017

sales

5

as above

14 July 2017

sales

4

As above and they went the extra mile to sort any issues out

14 July 2017

service

2

Courtesy wash & Hoover was poor standard. Took much longer than expected for such a small job.

14 July 2017

service

5

No problems

14 July 2017

sales

5

very polite and helpful staff

12 July 2017

service

5

As above

08 July 2017

service

5

See above!

06 July 2017

service

5

Was very easy to book car in, drop off and courtesy car arranged at low cost.

06 July 2017

sales

3

I think both myself and the sales exec got our wires crossed when it came to picking out the options on the car. The result was that we both missed some of them.

06 July 2017

service

3.5

Good service quite pricey

04 July 2017

service

5

As above

29 June 2017

service

5

My car was collected and returned exactly as scheduled and nicely cleaned.

28 June 2017

sales

5

Very helpful and pleasant staff

27 June 2017

sales

5

Better than I had hoped for.

27 June 2017

service

5

as above

27 June 2017

service

5

Great customer service driver collected my mini very punctual I was contacted by phone during the day with an update and time of return.

26 June 2017

service

3.5

Polite staff

24 June 2017

service

5

Reasonable price, cleaned my car great service

22 June 2017

service

3

Felt very comfortable with the customer service given. Courtesy car was great. Just disappointed at my car not being cleaned

21 June 2017

service

4

Professional service but with approachable, friendly staff at the same time.

13 June 2017

service

5

service provided by all the staff

13 June 2017

service

5

Car collected and returned on time

08 June 2017

service

5

Excellent Service by Staff

05 June 2017

service

5

The service was easy to book and clear instructions given on where to drop my car off. The whole experience was straightforward and hassle free.

02 June 2017

service

5

I have given this rating because the friendliness of the staff, they made me feel welcome and nothing was a bother.

02 June 2017

sales

5

Sam was great and really helpful and efficient.

30 May 2017

sales

5

Everyone was friendly and nothing was too much trouble

22 May 2017

service

5

Whole service dealt with professionally and made my life easy.

19 May 2017

service

5

I was completely satisfied with the service.

18 May 2017

sales

4

All good except for a far longer wait for delivery than expected

18 May 2017

sales

5

Martin just kept us up to date throughout! Even though our car was very late to arrive, martins manner in dealing with the issue was great!

17 May 2017

service

4

Very prompt

16 May 2017

service

5

Easy to arrange, drop off and pick up.

15 May 2017

sales

5

Martin Slinger the salesman was extremely helpful and professional through the entire process

12 May 2017

service

1

The wheel nut security bolt was broken off in the wheel. I was then asked to pay up to £150 for someone to come in and remove the bolt fitting. I was then told I would have to pay for new wheel nuts and another security bolt

10 May 2017

sales

3

Kept waiting for 40 minutes while person handing over car was with another customer - it didn't matter a great deal as it was at the end of the day. I was kindly offered tea so all fine.

09 May 2017

service

4

Very helpful staff,

09 May 2017

service

4

power steering pump failure was booked in for the next day.and MINI UK contributed, as this is a know fault

02 May 2017

service

3

The service was not updated on the mini computer, so it is still telling me it needs a service.As I live some distance from the garage it will mean a special trip to get this corrected.

02 May 2017

service

5

Great service at the new MINI centre while my MINI was in for a service

01 May 2017

service

5

My car was picked up, the work done, telephone call to let me know what had been done/recommended, and returned to me in half a day with no concerns on my part. Just perfect! As always.

28 April 2017

service

5

They were efficient, friendly and helpful with comfortable waiting area.