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Customer Reviews.

sales

5

Great team and sales guys. Nice reveal too

10 January 2018

sales

5

Salesperson was incredibly helpful (not pushy).

09 January 2018

sales

5

Welcoming staff and farren was a great salesman, wasn’t pushy and assisted me which exactly what I wanted.

05 January 2018

service

3

It was no one's fault, but the part required was ordered and delivered on time but it was faulty so another one was ordered and I had to go back the following day. No problem, I was able to sit back, have coffee and relax a second time!

04 January 2018

sales

5

It is a well built car with an excellent road holding-still learning all the remarkable features!

04 January 2018

service

5

I was kept informed the light out the day of the progress and price.

02 January 2018

sales

5

Good atmosphere; friendly welcoming environment and helpful, knowledgeable staff.

02 January 2018

sales

5

No pushiness. Discovered and met my "needs".

02 January 2018

service

4

I have no complaints about the ease of arranging the service, they contacted me, the reception at the service center or collecting the car on completion of the service.

30 December 2017

service

5

Easy to book to suit my convenience together with comments as above

29 December 2017

service

1.5

As above which is all in direct contrast with sales team.

28 December 2017

sales

5

Alexandra Nicholas was a fantastic sales rep. No stone left unturned!

27 December 2017

service

4

Really pleased with the work, valletting and as I couldn't arrange for anyone to come over with me you collected my car which I appreciated. I gave a 3 star as I had to reprogram some settings which I didn't find easy also didn't realise both keys

27 December 2017

service

5

It was all so easy, is a nice large dealership & could drive inside onto the forecourt & drop the car (& pick it up again) right next to the showroom - it felt like a first class service

25 December 2017

service

5

The winter check was carried out in the timescale as promised and the car was nicely cleaned.

23 December 2017

service

5

Very efficient, excellent communication, good advice.

23 December 2017

sales

5

Excellent service in an excellent new garage space in Rustington.

22 December 2017

service

5

Staff attentive without being intrusive. Had to re schedule at short notice and dealt with professionally.

21 December 2017

sales

5

Very quick, and went through everything.

21 December 2017

sales

4

It was all excellent , wouldn’t give top score as always room for improvement ??Extra product I purchased cradle for I phone more expensive than from mini direct but wax price matched when I brought this to dealers attention.

20 December 2017

service

4

Helpful, friendly staff and work completed promptly

20 December 2017

sales

5

All explained & good customer service

20 December 2017

sales

5

Everything was perfect

19 December 2017

service

3

On the morning of the service I had to change the pickup arrangements (due to an emergency surgery appointment) and the receptionist at first was not at all helpful but once this was sorted out, everything worked out well.

19 December 2017

service

5

Always a good experience

16 December 2017

sales

4

I specced Harmon Kardon upgrade but it was not on car at delivery.

16 December 2017

service

5

It was easy, not over priced and extremely good service.

15 December 2017

sales

5

All the staff were so enthusiast about the product. It was infectious and after a chat I wanted to sign and buy a car.

12 December 2017

service

5

Service representative very helpful and knowledgeable when discussing what we considered faults. Windscreen wipers were replaced and boot opening examined and no fault found. She explained very thoroughly what was found.

12 December 2017

service

2

The car went in for an end of warranty service and MOT. It had an error message re tyre pressure showing when it went in and it delivered back to me with the same message showing

12 December 2017

service

5

Did exactly what I wanted

10 December 2017

service

5

Excellent customer service.

07 December 2017

sales

4

I was kept informed on the status of my order and the estimated day of delivery, and at handover plenty of time (and coffee) were allowed to familiarise me with the functions and controls of the car.

07 December 2017

service

5

Not having much dealings with staff. work has been excellent advise given which i took. you either take or decline decline then if somethings goes wrong its down to you I am a woman on her own needs to be confedant in the company mini excellent

07 December 2017

service

5

Everything was arranged on time, car delivered back early and well looked after while waiting.

07 December 2017

service

5

Very friendly and helpful staff. They did exactly what was required.

05 December 2017

service

3

I recently had a small service and was disappointed because my mini was returned without my BOOT being hoovered... This would of taken 30 seconds...

05 December 2017

service

4.5

Everything was done well, and on time.

04 December 2017

service

5

As above

03 December 2017

sales

5

Treated really well our sales advisor Farran kept us informed at all times

01 December 2017

service

4.5

Booking my car in was easy and hassle free. I went off shopping on the day after dropping the car off and only had to wait a little longer than expected to pick her up after the clean.

30 November 2017

service

5

Pick up and delivery helpful and on time. Communication good

30 November 2017

service

5

Polite and friendly staff

29 November 2017

sales

5

See answer to 1. above

29 November 2017

sales

5

Car delivered earlier than expected.Kept us informed.

28 November 2017

service

5

Easy to arrange, car was immaculate on collection

28 November 2017

service

5

Always an enjoyable experience; helpful staff, good coffee and an extremely pleasant ambiance to wait for my car in.

26 November 2017

service

5

Knowledge team always willing to help

25 November 2017

service

5

I felt completely taken care of and didn’t have to worry about a thing.

24 November 2017

service

5

Quick, easy and comfortable wait while the work was completed